Claims communication
Two-way SMS, secure web messaging, evidence collection, participants, ownership, and a complete claim-scoped timeline.
Two-way SMS on the claim file. Secure uploads. Signatures by text or email. Built for MGAs, carriers, TPAs, and agencies.
Start with claims communication or eSign. Both keep the customer on SMS or email. Neither replaces your core system.
Two-way SMS, secure web messaging, evidence collection, participants, ownership, and a complete claim-scoped timeline.
Missing photos, estimates, and status questions stay on the same thread as the file. Staff get notified. The claimant never opens a portal.
Collect customer files and send eSign envelopes by text or email, with identity, consent, integrity, and event history preserved.
Translate and classify inbound work, suggest the next action, and alert staff while humans stay accountable for consequential decisions.
Most teams start with claims SMS or high-volume eSign. Both are live products with a walkthrough or a $5 credit.
Claimants text naturally while adjusters work from one timeline instead of a sidecar inbox.
SMS delivery capped at 40¢. Packs count as one send. No per-seat tax.
Kiso sits around the claims or agency system you already run. Not a rip-and-replace.
The communication layer around your system of record.
Kiso is not a rip-and-replace core system. It coordinates customer communication and completion around the claims, policy, agency, or CRM system your team already uses.
Book a claims walkthrough or start eSign. Same company, two doors.
Map your first workflow